Engineer 4, Engineering Operations
Comcast
Job Overview
| Role: | Engineer 4, Engineering Operations |
| Location: | India - Chennai, Comcast India Engineering Cent |
| Employment Type: | Full Time / Permanent |
| Industry: | IT / Software / Core |
Organization / Company Name
Comcast
(See full description for company details)
Important Dates
- Posted On: 06 February 2026
- Application Deadline: ASAP (Apply immediately)
Job Description
Job Summary
Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise.Job Description
Job Title: Engineer Operations Level 2
Location: Chennai (Onsite)
Duration: Full time
Experiences: 2.5 years to 4.5 years
Notice period: 15 to 60 days
Candidate expectations:
Utilize skills in problem solving, communication, relationship building, and presentation of key findings
Understand our Operating Principles; make these the guidelines for how you do your job
Respect and promote the tenets of Diversity, Equity, and Inclusion
Do what's right for each other, our customers, our investors, and our communities
Act in compliance with industry and Company technical requirements, standards, policies, and procedures
Essential Skills and Abilities:
Superb organizational, communication, customer service, and interpersonal skills
Demonstrated hands-on problem solving experience within areas of high detail and complexity
Ability to participate in on-call support
English fluency
Non-Essential Abilities of Interest:
Understanding of cable / streaming technology and content
Software
Ticketing systems (JIRA, ServiceNow / IOP)
Confluence
ELK / Elastic Stack
SQL
Insomnia
Python
Bash
Blackbird
Prometheus
Grafana
Core Responsibilities
- Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.
- Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering.
- Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight to management.
- Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifications.
- Reports performance related to operations and project status to management. Identifies and recommends areas requiring change or modification.
- Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero.
- Serves as team lead on multiple projects, often spanning different engineering disciplines within the organization.
- Leads the integration of projects into operations including instrumentation, automation, standardization and methods/procedures.
- Expert knowledge and application of project management skills, process design and redesign skills.
- Applies advanced engineering methodologies in one or more engineering areas.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Educational Qualification
Candidates should possess a relevant degree (B.E/B.Tech, M.E/M.Tech, MCA, or equivalent) from a recognized university. Please refer to the specific requirements in the Job Description above.
Age Limit
As per company rules. Generally, candidates should be at least 18 years of age.
Salary / Pay Scale
Best in Industry / Not Disclosed by Company.
Application Fee
NIL (No application fee for private jobs).
Selection Process
- Resume Shortlisting
- Online Assessment / Technical Round
- HR Interview
- (Process may vary by company)
How to Apply
Interested and eligible candidates can apply online using the link provided below.
- Click on the "Apply Now" link below.
- You will be redirected to the official career page of Comcast.
- Read the job details carefully.
- Click on "Apply" and fill in the required details.
- Submit your application.
Important Links
Important Instructions
- Read the full job description on the official site before applying.
- Ensure your resume is updated and matches the job requirements.
- Check your email regularly for updates after applying.
Disclaimer: This job posting is for information purposes only. We are not associated with Comcast directly. All applications are processed through the official company website. Do not pay any money to anyone for this job.
