Manager, Analytics & Metrics
Mastercard
Job Overview
| Role: | Manager, Analytics & Metrics |
| Location: | Gurgaon, India |
| Employment Type: | Full Time / Permanent |
| Industry: | IT / Software / Core |
Organization / Company Name
Mastercard
(See full description for company details)
Important Dates
- Posted On: 12 February 2026
- Application Deadline: ASAP (Apply immediately)
Job Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Analytics & MetricsOverview of Mastercard ServicesServices is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at www.mastercardservices.com/en.
Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.
About the Role
• As an Analyst - Business Transformation and Revenue Assurance, you are expected to:
• Develop a strong understanding of our business environment
• Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
• Drive Quality and Revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps
• Become a process SME in the centralized team to institute quality checks across business operations lifecycle (order to cash)
• Develop appropriate documentation e.g. SOPs, process flows, user journey maps etc.
• Support workstream leads in successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
• Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
• Ensure daily logs are maintained including drawing tactical insights for interventions
All about you
- Experience in driving business transformation / digital transformation preferably for B2B services organizations
- Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
- 5-8 years of experience, with a Chartered Accountant or Management degree (prior experience in internal controls/internal audit is preferable but not mandatory)
- Exposure to project management, stakeholder management and excellent communication skills
- Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, CPQ); Data visualization and reporting platforms (e.g. Tableau) etc.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Educational Qualification
Candidates should possess a relevant degree (B.E/B.Tech, M.E/M.Tech, MCA, or equivalent) from a recognized university. Please refer to the specific requirements in the Job Description above.
Age Limit
As per company rules. Generally, candidates should be at least 18 years of age.
Salary / Pay Scale
Best in Industry / Not Disclosed by Company.
Application Fee
NIL (No application fee for private jobs).
Selection Process
- Resume Shortlisting
- Online Assessment / Technical Round
- HR Interview
- (Process may vary by company)
How to Apply
Interested and eligible candidates can apply online using the link provided below.
- Click on the "Apply Now" link below.
- You will be redirected to the official career page of Mastercard.
- Read the job details carefully.
- Click on "Apply" and fill in the required details.
- Submit your application.
Important Links
Important Instructions
- Read the full job description on the official site before applying.
- Ensure your resume is updated and matches the job requirements.
- Check your email regularly for updates after applying.
Disclaimer: This job posting is for information purposes only. We are not associated with Mastercard directly. All applications are processed through the official company website. Do not pay any money to anyone for this job.
