Quality Manager
Kyndryl
Kyndryl is hiring talented professionals for the position of Quality Manager in Noida, Uttar Pradesh, India. This opportunity is ideal for candidates looking to build a strong career in the IT industry in 2026. Applicants should carefully review the eligibility criteria, required skills, and selection process before applying online.
The recruitment drive for 2026 offers a great chance for job seekers to join a reputed organization. Make sure to prepare well for the interview and submit your application before the deadline. Read below for full details on how to apply, educational qualifications, and other important instructions.
Job Overview
| Role: | Quality Manager |
| Location: | Noida, Uttar Pradesh, India |
| Employment Type: | Full Time / Permanent |
| Industry: | IT / Software / Core |
🚀 Why Quality Manager is a Strategic Career Move in 2026
Joining Kyndryl as a Quality Manager offers excellent growth prospects. Here's why this role is trending:
- Networking on LinkedIn can open doors to unadvertised opportunities.
- The IT sector in India is projected to grow significantly in 2026.
Industry Insight: General roles in Noida, Uttar Pradesh, India are currently seeing high demand.
Organization / Company Name
Kyndryl
(See full description for company details)
🎯 How to Prepare for Quality Manager Role
To crack the interview at Kyndryl, focus on the following:
- Work on your communication and soft skills.
- Mock interviews can significantly boost your confidence.
- Update your resume to highlight relevant skills and achievements.
Important Dates
- Posted On: 24 February 2026
- Application Deadline: ASAP (Apply immediately)
Job Description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and collaborative environment where your ideas can shape the future of quality standards? Look no further – join Kyndryl as a Tech Quality Specialist and embark on a rewarding journey to revolutionize customer satisfaction.
As a Tech Quality Specialist, you will be at the forefront of our commitment to excellence. You will foster a culture of quality that goes beyond meeting customer needs - we aim to exceed expectations and create raving fans. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team of talented Quality Specialists, you will build strong relationships and work together to develop innovative solutions that leave a lasting impact.
No two days will be the same in this role. Your passion for improvement will drive you to proactively identify areas for enhancement and implement changes that lead to continuous performance advancements. By leveraging your expertise in Defect Prevention methodologies, you will eliminate wasteful practices and drive process improvements that elevate our standards to new heights.
As the owner and driver of the Quality Call Process, you will ensure that our customer interactions are of the highest quality. Through meticulous call monitoring and insightful feedback, you will empower our team to consistently deliver exceptional service. Similarly, as the master of the Documentation Check Process, you will guarantee that our ticket records are flawless, adhering to strict standards and utilizing Computer Telephone Integration (CTI) effectively.
Your influence will extend beyond day-to-day operations. Regularly presenting to both your team and the management team, you will be the voice of quality improvement, sharing insights, and inspiring change. With your expertise in Root Cause Analysis, you will uncover the top defect areas, enabling the rollout of targeted action plans that drive significant results.
At Kyndryl, we believe that quality is not just a goal but a way of life. If you are ready to make an impact, challenge the status quo, and revolutionize customer satisfaction, then this is the role for you. Join us as a Tech Quality Specialist and be part of a team that is dedicated to setting new standards of excellence in the tech industry.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
•Deep understanding of quality assurance concepts, methodologies, and best practices in software development
•In-depth knowledge of the various stages of the SDLC, including requirements gathering, design, development, testing, deployment, and maintenance with the ability to understand the impact of quality activities at each stage
•Experience in defect tracking and management processes
•Ability to prioritize and communicate defects effectively with development teams for timely resolution
Preferred Skills and Experience
•Bachelor's degree in Computer Science, Information Security, or a related field
•Familiarity with quality management frameworks, including data quality, such as International Standards Organization (ISO) or •Capability Maturity Model Integration (CMMI), is beneficial
•Collaborative approach to work effectively with cross-functional teams, including developers, project managers, and product owners
•Ability to articulate process improvement techniques to leadership
•Understanding of systems and infrastructure designed and created to organize delivery of the service
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Educational Qualification
Candidates should possess a relevant degree (B.E/B.Tech, M.E/M.Tech, MCA, or equivalent) from a recognized university. Please refer to the specific requirements in the Job Description above.
Age Limit
As per company rules. Generally, candidates should be at least 18 years of age.
Salary / Pay Scale
Best in Industry / Not Disclosed by Company.
Application Fee
NIL (No application fee for private jobs).
Selection Process
- Resume Shortlisting
- Online Assessment / Technical Round
- HR Interview
- (Process may vary by company)
How to Apply
Interested and eligible candidates can apply online using the link provided below.
- Click on the "Apply Now" link below.
- You will be redirected to the official career page of Kyndryl.
- Read the job details carefully.
- Click on "Apply" and fill in the required details.
- Submit your application.
Important Links
Important Instructions
- Read the full job description on the official site before applying.
- Ensure your resume is updated and matches the job requirements.
- Check your email regularly for updates after applying.
Kishan Prajapati
Career Researcher & IT Industry Analyst. Helping freshers and professionals find verified private IT job opportunities in India.
Disclaimer: This job posting is for information purposes only. We are not associated with Kyndryl directly. All applications are processed through the official company website. Do not pay any money to anyone for this job.
