NOC Team lead
Availity
Availity is hiring talented professionals for the position of NOC Team lead in India. This opportunity is ideal for candidates looking to build a strong career in the IT industry in 2026. Applicants should carefully review the eligibility criteria, required skills, and selection process before applying online.
The recruitment drive for 2026 offers a great chance for job seekers to join a reputed organization. Make sure to prepare well for the interview and submit your application before the deadline. Read below for full details on how to apply, educational qualifications, and other important instructions.
Job Overview
| Role: | NOC Team lead |
| Location: | India |
| Employment Type: | Full Time / Permanent |
| Industry: | IT / Software / Core |
🚀 Why NOC Team lead is a Strategic Career Move in 2026
Joining Availity as a NOC Team lead offers excellent growth prospects. Here's why this role is trending:
- The IT sector in India is projected to grow significantly in 2026.
- Networking on LinkedIn can open doors to unadvertised opportunities.
Industry Insight: General roles in India are currently seeing high demand.
Organization / Company Name
Availity
(See full description for company details)
🎯 How to Prepare for NOC Team lead Role
To crack the interview at Availity, focus on the following:
- Mock interviews can significantly boost your confidence.
- Research the company's culture and values before the interview.
- Work on your communication and soft skills.
Important Dates
- Posted On: 19 March 2026
- Application Deadline: ASAP (Apply immediately)
Job Description
Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job Description
The NOC Team Lead is the on‑shift operational leader responsible for driving advanced day‑to‑day NOC operations. This role owns shift command, advanced incident coordination, and operational control of monitoring and escalation processes.The Team Lead acts as the senior authority during assigned shifts, bridging NOC engineers, senior NOC leadership, and the Operations Center (OC), while remaining hands‑on during high‑severity incidents to ensure rapid service restoration and minimal customer impact.
Advanced NOC Responsibilities:
Act as the on‑shift commander and primary escalation point for P1 and P2 incidents.
Lead advanced incident triage, stabilization, and service restoration until resolution or formal handoff.
Own and maintain the 24×7 NOC shift roster, ensuring continuous coverage across all networks and services.
Design and manage fair, balanced, and sustainable shift schedules, including leave planning and on‑call rotations.
Coordinate Major Incident Management (MIM) activities with the Operations Center (OC) and Incident Managers.
Enforce strict adherence to NOC SOPs, runbooks, escalation matrices, and communication standards.
Validate incident timelines, stakeholder communications, and closure quality within ITSM tools.
Make real‑time operational decisions to minimize customer impact and restore services rapidly.
Roles & Responsibilities
NOC Team Lead
Location
Bangalore, India – Onsite
24×7 Network Operations Center (NOC)
Required Experience:
- 10–12 years of experience in NOC, Infrastructure Operations, or Cloud Operations roles.
- Proven experience as a Shift Lead, Senior Escalation Engineer, or Acting Team Lead in a 24×7 environment.
- Strong background in incident command, escalation management, and operational coordination.
Preferred Certifications
- AWS Certified Solutions Architect (Associate or Professional)
- Microsoft Azure Administrator or Azure Solutions Architect
- ITIL Foundation (preferred)
- Networking certification (CCNA or equivalent)
Shift Model
- 24×7 rotational shifts with structured handovers and defined escalation ownership.
Eligibility
Monitoring & Operational Control
- Oversee real‑time monitoring across network, cloud, server, database, and Kubernetes platforms.
- Ensure alerts are actionable, correctly prioritized, and responded to within defined SLAs.
- Identify alert noise, monitoring gaps, and tooling deficiencies; drive immediate corrective actions.
- Ensure dashboards and service health views accurately reflect production status and risk.
Shift & People Leadership
- Direct and prioritize work for NOC engineers during assigned shifts.
- Mentor and coach engineers during live incidents and complex troubleshooting scenarios.
- Ensure adequate staffing, coverage, and overlap during shift transitions.
- Deliver structured shift handovers, clearly communicating risks, follow‑ups, and action items.
Technical Expectations (Hands‑On)
- Advanced operational knowledge of AWS and Azure cloud platforms.
- Strong hands‑on experience with cloud networking, including:
- VPC / VNet
- Routing and DNS
- Load balancers
- Security Groups / NSGs
- Ability to lead advanced triage across Linux and Windows servers and cloud infrastructure.
- Working knowledge of Kubernetes (EKS) and containerized workload health.
- Operational understanding of cloud databases (AWS RDS / Azure SQL).
- Experience with scripting and automation using PowerShell, Bash, or Python.
- Experience validating safe, documented change activities and emergency remediation actions.
Monitoring & Tooling
- AWS CloudWatch
- Azure Monitor and Log Analytics
- Splunk (log analysis and alert correlation)
- Grafana and/or Prometheus
- ServiceNow or equivalent ITSM platforms
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Educational Qualification
Candidates should possess a relevant degree (B.E/B.Tech, M.E/M.Tech, MCA, or equivalent) from a recognized university. Please refer to the specific requirements in the Job Description above.
Age Limit
As per company rules. Generally, candidates should be at least 18 years of age.
Salary / Pay Scale
Best in Industry / Not Disclosed by Company.
Application Fee
NIL (No application fee for private jobs).
Selection Process
- Resume Shortlisting
- Online Assessment / Technical Round
- HR Interview
- (Process may vary by company)
How to Apply
Interested and eligible candidates can apply online using the link provided below.
- Click on the "Apply Now" link below.
- You will be redirected to the official career page of Availity.
- Read the job details carefully.
- Click on "Apply" and fill in the required details.
- Submit your application.
Important Links
Important Instructions
- Read the full job description on the official site before applying.
- Ensure your resume is updated and matches the job requirements.
- Check your email regularly for updates after applying.
Kishan Prajapati
Career Researcher & IT Industry Analyst. Helping freshers and professionals find verified private IT job opportunities in India.
Disclaimer: This job posting is for information purposes only. We are not associated with Availity directly. All applications are processed through the official company website. Do not pay any money to anyone for this job.
